What is SEO Spam and How to Remove It

SEO Spam, also called Spamdexing, is the practice of search engine spamming. SEO spam involves a number of methods, such as link building and repeating unrelated phrases, to manipulate the relevance or prominence of search terms indexed by search engines. Search engine spam is an attempt to change search engine rankings so that website traffic is redirected to a scam designed by a hacker. To do this, hackers gain access to a normal, healthy website, and then inject keywords and links to another website they have set up that is designed to defraud people.

Victims believe they are going to a legitimate website to buy something – usually male enhancement drugs, designer clothing, or sports gear – but they actually get scammed.

Hackers don’t create their own sites because the search engine algorithms are already good enough that they ignore the scam websites. By gaining access to legitimate websites and injecting links and keywords, hackers create a direct path to their scam websites. These hackers are piggybacking on your legitimate website ranking to get noticed.

A good way to understand this better is to open up your favorite browser and search with the terms “buy viagra cialis”. You may not want to do this at the office.

Now, without clicking anything, scroll through the results. Doesn’t it seem strange that the top result is a page on a museum shopping site? The third result is a page on a florist website. The last result is a page on the County Veterans Service Officers of Wisconsin. These are all examples of websites that have been hacked for spamdexing.

What types of SEO Spam are there?

Spammy links

Links are critically important to scammers. Without the links, there is no way to drive traffic to their scam website.

Spammy keywords

When shady keywords appear in the content of a credible website, search engines assume that it’s safe to index the site for those terms. And when people search online – for medicine, male enhancement drugs, sports gear, loan services, etc. – search results often include scams where the buyer pays for something she never receives.

Spammy ads

Sometimes a hacked website includes banner ads or calls to action (CTAs) that directs traffic to their scam website. This can be a fairly effective scam – especially if the hacker has hacked the code behind the call to action.

Spammy posts and pages

This is the worst case example. When a legitimate site already has a good search engine ranking, the hackers will create fake posts and pages dedicated to ranking for a spammy search term.

How can I protect my website from SEO spam?

Unfortunately spamdexing is always a threat for website owners, but the best way to defend yourself from these hackers is by strictly adhering to a few best practices:

  • Run updates – plugins and themes need updates constantly. Don’t ignore these. Updates almost always include security patches to keep hackers out. Without these updates, your entire website has an open backdoor for an SEO spamdexing.
  • Create strong passwords – easy passwords like pass1234 might be easy to remember, but unfortunately they are also too easy to guess. Make sure you are using strong passwords when they are protecting access to your website.
  • Create strong usernames – don’t use admin or administrator as your username.
  • Use a firewall – if you’re serious about preventing spamdexing on your website, a web application firewall is an absolute must-have. It protects you by updating definitions of known threats, kind of like a bouncer at a bar.
  • Scan regularly – the first step to fixing an SEO spam infection is to be aware of it. Too often, website owners have no idea they have been hacked until it’s too late.
  • Make sure your site is backed up – if you do get hacked, it’s always good to have a backup – just make sure the backup goes back before the hack.
  • Hire someone to do this if you don’t know how to yourself – this is the most important best practice on the list. Don’t step over dollars to pick up a penny. If you don’t know how to do all this or know that you won’t do it on a regular basis, hire someone to adhere to these best practices to defend yourself from seo spam.

What if I already have an SEO spam infection?

If your website is already infected with SEO spam, it is very important that you act quickly. This will not fix itself and it’s not a task that you can put off until you have time.

Every second that your website remains infected with SEO spam, you risk serious penalties. You could get blacklisted by search engines so you don’t show up in search results even after you clean your site. Or worse, your customers could go to your website to do business, see the SEO spam, and then never return.

Be patient. Removing SEO spam can take time. If you’re infected, fix it now and protect your visitors and your reputation. And if you don’t have SEO spam, make sure you are protecting yourself by following the best practices listed above.


Small Business SEO for 2018 – What You Need to Do to Rank High in 2018

Small Business SEO is a field that is constantly changing. Google updates its algorithms 500 to 600 times each year. As search engines update their algorithms, website owners and internet marketers must update their search engine ranking strategies. To improve SEO results in 2018, a small business will need to understand advanced and implement SEO strategies related to SERP features, RankBrain, Voice Search, Mobile-first Indexing, AMP, Structured Data, SSL, Video Content, and Content Marketing.

Small Business SEO for 2018 – What You Need to Do to Rank High in 2018

Embrace Advanced SERP (Search Engine Results Page) Features

Google’s search results pages used to be just a listing of websites plus PPC (pay per click) ads. Now there’s a lot more going on. There’s the Knowledge Graph, carousels, featured snippets, answer boxes, Google My Business page, and many new places that your small business website can appear in.

Google's New SERP features

These new SERP features are important for SEO and important for small businesses because all of this appears before any of the traditional organic search results. If you are a small business or non-profit organization, it’s important that you embrace this and try to get implement the following strategies to land your content within these new SERP features:

  • Write Q&A content – Google often picks results that contain both the question asked in the answer box as well as its solution. Make sure you include both in your content.
  • Use lists, tables, and graphs – These types of content are more likely to be used than just plain text.
  • Add rich snippets and structured data – this means adding markup (code) that tells Google additional information about different parts of your content.
Understand How to Serve RankBrain

RankBrain is the AI that Google uses to sort search results. The two things that RankBrain cares most about are:

  1. Dwell time – the amount of time users spend on your website
  2. Click-through rate – rate of searchers who end up clicking on your result

To increase click-through rate, focus on improving SEO titles, URLs, and meta descriptions. Next, you can read our post on how to keep visitors on your site longer.

Prepare for Voice Search

People use speech to perform internet searches. In fact, as early as 2016, 40% of adults performed at least one voice search per day. Voice searches make up 20 percent of searches on mobile devices.

These figures have probably increased by now thanks to the Internet of Things and Siri and Alexa.

Search engines recognize this and have already started to optimize for voice search. To get your website ready for voice search:

  • website copy needs to be good to listen to
  • conversational queries will be more common so websites will also have to use more natural language

The first step in preparing for voice search should be to try and read your website content aloud.

Mobile-first Indexing

In 2016, Google announced it was working on a mobile-first index. That means, instead of looking at your website through the eyes of a desktop user, Google will start looking at it as the user of a mobile device.

If the content is not optimized for mobile – meaning not accessible from a mobile device – it will be disregarded completely. If you do not yet have a responsive website, it is now time for a redesign.

Google has not yet said exactly when they will make the switch, but it’s important for small businesses to be prepared for this ahead of time.

Set Up Accelerated Mobile Pages (AMP)

AMP is one of Google’s pet projects that aims to deliver search results to users even faster.

While AMP is not an official ranking factor, it does drive traffic and thus rankings. Read our blog post about AMP for more information.

Add Structured Data to Your Small Business Site

Schema.org markup makes it easier for Google to understand the code and elements on web pages. That way, they are able to display more information in search results, including in the coveted spaces of the aforementioned SERP features. Not every website needs structured data. If you publish news, reviews, products and recipes, it’s advisable to add structured data on your site.

Content is Still the King of SEO

While all of these other elements are important to Small Business SEO, engaging content continues to be a critical factor of SEO. If you aren’t entirely sure what valuable content means or if you want to improve your content marketing strategy in 2018, begin with these articles:

Visual Content is one of the Fastest Growing Types of Content

According to TechCrunch, video content will make up to 80 percent of all web traffic by 2021.

Small Business SEO: Percentage of Peak Period Downstream Traffic in North America, by application


As a consequence, this is definitely an important part of Small Business SEO for 2018 and a reason to make visual content part of your marketing strategy.

How to get your content to appear in a Google featured snippet?

On the Connect4 Consulting website, the page with the highest traffic and ranking is a blog post I wrote in 2016 titled “How to Sync Multiple Google Calendars to Your IPhone or IPad.” I didn’t know it at the time, but I was answering a popular question that – at the time – didn’t have many straightforward answers. My answer is featured in a Google snippet and also one of the highest-ranked keywords on the search results page.

how to sync multiple google calendars to iphone Google search

How to Get Your Content to Appear in a Google Featured Snippet

  1. Know your audience
  2. Do your keyword research to understand what your audience is looking for online
  3. Create high quality content that is detailed and specifically answers questions
  4. Be the best at answering questions
  5. Outperform your competition
  6. Make sure you understand on-page ranking factors and implement them on your site
  7. Focus on formatting – consider using lists, tables, bullet points, charts

What is a Google featured snippet?

When you use Google to search for something, sometimes Google displays what they call a featured snippet. According to Google, “this featured snippet block includes a summary of the answer, extracted from a webpage, plus a link to the page, the page title and URL.” A featured snippet looks like this:

10 most common native tree species in the U.S.

As you can see from this, Google’s featured snippet isn’t perfect. My question pertained just to the North East and only asked for the three most common trees. However, the point of the Google’s featured snippets is to provide the best answer to a user’s questions. Google will display what they believe to be the best answer to the question, and they will feature this in a section above the ads and above the organic search results. Sometimes this will be a paragraph, or a list, or a table.

These snippets provide enormous opportunities for marketers. Businesses with a featured snippet:

  • Increase brand visibilty
  • Increase website traffic
  • Increase the click-through-rate of the web page that answers the posed question
  • Increases and reinforces authority and credibility
  • Improves exposure on mobile devices – this is what appears in voice-activities inquiries


Website Redesign and SEO

Idjwi Island Education Fund Website

Website Redesign and SEO

When you are considering a website redesign, it is crucial you take SEO into consideration so the website does not lose current traffic or drop in the search rankings. Sometimes in the anticipation of a site redesign or migration, it can be easy to overlook important items and stay organized. I wanted to pass along what we have learned redesigning websites for clients and how you can make sure you are properly prepared when you’re faced with a site-wide redesign.

Here are some questions to ask yourself / look into before launching a new website.

  • What pages get the most traffic and referrals?
  • Which pages receive the most back links?
  • Will these top pages (found in #1 and #2) have a new URL?
  • Are any pages being deleted? Is it necessary to delete these pages?
  • What pages will the deleted pages be redirected to?
  • What internal pages do the the deleted pages link to?
  • Are the new pages that will receive the redirect relevant to the old page and target the same keywords?
  • What changes are being made to the site architecture?
  • What pages are changing position (example: main menu to submenu)
  • How is the internal linking structure changing? What links are being removed from the main navigation, main menu and sidebar?
  • Will content change on the existing pages?
  • Will the current on-page optimization be carried over to the new site?
  • Are the same images going to be used?
  • Do images currently refer any traffic?

If pages are being eliminated during the redesign or if not all pages are being migrated over to the new site, you need to create a proper 301-redirect strategy. If you do not implement necessary redirects you run the risk of negatively impacting your site traffic. No matter how much you prepare, there is always a chance that some things will not go exactly according to plan. However, if you have the proper steps in place, like checklists, QA plans and other preemptive strategies, you will be more equipped to deal with issues that arise.

Five Problematic Local SEO Tactics

Local SEO is a constantly evolving practice. What was very effective a few years ago is often no longer effective now. And in some cases, what was effective a few years ago will actually get you into trouble now. It is very important to stay up to date so you know the best practice for improving your local search results. Here are a number of local SEO tactics that are still quite common but I will dissect the SEO tactic and show you that there is a better way of achieving the same result.

Local SEO Tactic 1 – Exact Match Domains with a Location Qualifier

Exact match domains with a location qualifier are urls which use a combination of service-keyword + location in them, as opposed to the business name or brand. This Local SEO tactic was very common a few years ago but we still see it today. An example of this is:


While url optimization does carry some SEO benefit, if a boost in local search results is your SEO goal, then it makes more sense to focus on using location-specific keywords throughout your site content and structure. It is much better to use a brand-led domain. Google likes it more and it conveys more trust because it doesn’t look spammy.

Brand-led domains also make it easier for you to expand geographically. Think about it this way. If you have a region-specific domain, then you’re narrowing your business to one location.

The best-practice approach is to use a brand-specific domain and then create localized landing page content. This approach builds trust and credibility, provides location-specific content, and doesn’t limit you to one geographic location.

Local SEO Tactic 2 – Region-Specific Top Level Domains

Region-specific Top Level Domains allow you to end your website domain with a specific geographic location. Like www.mylocalbusiness.boston. While this looks cool, Google confirms that it carries no additional SEO weight. The best practice Local SEO approach is to choose a brand-specific domain name and then build region-specific content in your website.

Local SEO Tactic 3 – Local Doorway Pages

Local doorway pages are similar to landing pages except for the key fact that landing pages are designed to funnel real visitors who search for a unique keyword and then “land” at your site and come in through a page that’s not the home page. Local doorway pages have urls like yoursite.com/plumber-washington. You can have a page like this if there is truly unique content on that page and it’s a page that’s part of the site structure.

Local SEO Tactic 4 – Focusing Link Building Only on High Domain Authority Websites

If you’re a small local business, it’s important to get links from small local directories and websites. From a local link building perspective, these are links from sites involved in your community, e.g. hotels, bed and breakfasts, city information, libraries, churches, etc. As long as these websites provide actual value to your local community, they will also bring inherent SEO value to your local business. Once indexed, these links will show Google that your business is actively involved in its surrounding community.

Local SEO Tactic 5 – Setting up a Huge Service Area in Google My Business

Google My Business gives users the ability to set their radius of service around their physical address. This allows customers to see how far a business is willing to travel to visit a customer.

Some business owners set their radius to its maximum in the hope of ranking across several locations. Unfortunately, this doesn’t work and you’re still only likely to rank around the actual, physical location of your business.

The radius setting should be used realistically & needs to accurately show the area of your business. If a huge service area is correct then that’s fine, just don’t expect any cross-location ranking boost to come from it.

The reality is that if you want to rank across several locations and make the most of local SEO, you need a physical site in each major city that’s actually used and occupied by your team.

How to do SEO for Small Websites

I hear it all the time: “My website or budget is too small for SEO.” “We don’t have the traffic…no one ever visits our site.” Believe it or not but you should spend time on SEO especially if no one visits your site. SEO for small websites is even more important than SEO for big websites.

The whole point of SEO is to make your website more visible. If you’re not doing SEO, your visibility isn’t increasing. Think about it – doing just a little SEO could mean the difference between having 0 visitors and having a few warm leads from your site.

Here’s how to do SEO for small websites with little to no traffic.

  1. Develop a content strategy – most small sites hesitate to create a content strategy because they think it’s too much work. It takes some work and advance planning, but it’s well worth it. In today’s world, people want answers – people are seeking authoritative answers to their questions. Do you ever turn to Siri for the answer to a question? Where do you think these answers come from? They come from people who create website content. Research long tail keywords. Plan ahead of time and try to publish two blog posts a week. Branch out to different content types. Share your content on all the big social networks like Facebook and Twitter. If you’re part of a niche group – like therapists – consider smaller social networks and niche sites.
  2. Nurture a following – marketing is interactive. Brands engage customers through social media and many top bloggers have ongoing conversations in the comments section. You need to identify your audience, build a solid value proposition, and then build your audience through guest posting and paid advertising.
  3. Optimize your site for mobile – truly optimizing a website for mobile devices is more than creating a mobile version. You have to change a lot but start with page speed.


You don’t need a huge website to get some of the best SEO results. Follow my tips for how to do SEO for small websites and your website will become more visible. The lesson is that it’s never too early or too late to learn the basics.

Avoid Local SEO Mistakes

As you start the new year for your business or non-profit organization, one very important thing you need to address is your local SEO. Here are a few key local SEO facts you should know:

  • The Google 2-pack (which is Google’s organic listing of two local businesses) appears at the top of 93 percent of all searches with local intent.
  • 60 percent of American adults search for local product and service information.
  • 50 percent of people who conduct a local search on their Smartphone, and 34 percent of people who conduct a search on their computer/tablet, will visit a store within a day.
  • A whopping 46 percent of all searches on Google are local.

Local SEO is so significant that almost half of all Google searches are local, and this will become even more significant in 2017. The following local SEO mistakes will completely jeopardize your local SEO efforts. Make sure to fix these immediately if you find that you or your organization has made any of these mistakes:

  • Unavailable, inconsistent, or inaccurate Name Address Phone Number information
  • Claim your Google My Business page
  • Get local reviews
  • Don’t ignore normal SEO ranking factors
  • Don’t ignore negative local SEO ranking factors

Unavailable, Inconsistent, or Inaccurate NAP information

NAP stands for Name, Address, and Phone Number. NAP information is one of the core metrics Google uses to rank local businesses in its search results. Not only is it important to have your NAP information publicly and prominently displayed on your website, but it is also important that this information is consistent. Several sources agree that Google and other search engines cross check your NAP information with several other sites — this includes on your Google My Business page, Yelp, Internet Yellow Pages, and local directories. This tool from Moz can help analyze your website to see if you will have any issues.

Claim Your Google My Business Page

One of the most important things you can do when trying to rank well in local SEO, specifically with the Google search engine, is to claim your Google My Business page.

When it comes to local SEO, the information Google uses to rank your website — and that  it displays to people in local results — mainly comes from your My Business page, not from your website. You can set up your My Business page directly with Google, but it is important to verify your listing so that nobody else is able to edit your page in the future.

Once you set up your My Business page, it is important to ensure it includes a proper and unique description of your business, that your business is properly categorized, that there are a local phone number and address accompanying your listing and that is consistent elsewhere online, and that you upload as many relevant photos for your business.

Get Local Reviews

The more high quality, high quantity and high diversity reviews you get, the better for your local SEO.

For a start, once your My Business page has been created, reach out to existing customers and friends, reach out to people on your email list, reach out to people through your blog, who have experience with your business and ask them to leave a genuine review — you could even give them the incentive to leave a review.

Don’t Ignore Normal SEO Ranking Factors

A lot of factors that influence Normal SEO influence Local SEO. Don’t forget about the following:

  • Domain authority
  • Backlinks
  • Search Results in CTR

Don’t Ignore Negative Local SEO Ranking Factors

You don’t want to ignore these factors, too:

  • Having your business listed in an incorrect category in your My Business page can have a negative impact on your local SEO.
  • Having a false business address, incorrect phone number or an address and phone number inconsistent with that found elsewhere online can seriously, negatively affect your rankings.
  • Having malware on your site can damage your local SEO.
  • It is also important to avoid using PO Boxes, UPS Mail Store addresses, and other similar addresses. Google and other search engines will only recognize real addresses.

Broken Backlinks Impact SEO

If not properly overseen by an SEO professional, a website migration or relaunch project can create countless broken backlinks from other websites. This is a golden opportunity for recovering link equity.

Some of the top pages on your site may have become 404 pages after a migration, so the backlinks pointing back to these 404 pages are effectively broken.

Two types of tools are great for finding broken backlinks — Google Search Console, and a backlink checker such as Moz.

In Search Console, you’ll want to review your top 404 errors and it will prioritize the top errors by broken backlinks.

What to do:

  • After identifying your top pages with backlinks that are dead, 301 redirect these to the best pages
  • Also look for broken links because the linking site typed in your URL wrong or messed up the link code on their end, this is another rich source of link opportunities

What to do next:

  • Use other tools such as Mention or Google Alerts to keep an eye on unlinked mentions that you can reach out to for an extra link
  • Set up a recurring site crawl or manual check to look out for new broken links

Meta Robots NOINDEX

NOINDEX can be even more damaging than a misconfigured robots.txt file.

Most commonly, the NOINDEX is set up when a website is in its development phase. Since so many web development projects are running behind schedule and pushed to live at the last hour, this is where the mistake can happen. A mistakenly configured robots.txt won’t pull your pages out of Google’s index if they’re already there, but a NOINDEX directive will remove all pages with this configuration.

Most developers will make sure this NOINDEX is removed from your site, but if you’re having ranking problems, you should check this immediately.

What to do:

  • Manually do a spot-check by viewing the source code of your page, and looking for one of these:




90% of the time you’ll want it to be either “INDEX, FOLLOW” or nothing at all. If you see one of the above, you need to take action.

What to do next:

If your web site is constantly being updated and improved by your development team, set a reminder to check this weekly or after every new site upgrade.