If you’re interested in adding a chatbot to your WordPress website, there are many viable options. Here are seven of the best chatbots for WordPress.
Intercom is one of the most well known chat and support platforms. Intercom is very sophisticated and while there are less expensive options for startups, it is geared towards larger businesses.
Drift is another very well known chatbot platform that easily integrates with WordPress sites. There’s a free version that you can use for starters but the first tier for paid customers is $400 per month.
ChatBot allows you to easily automate customer service. The all-in-one platform lets you build and lunch conversational chatbots without coding. You can sign up for a free 14-day trial and no credit card is required. ChatBot comes loaded with ready-to-use templates that you can customize to fit your needs. ChatBot costs from $50 per month, which includes 1 active chatbot and 1000 chats per month.
Chatfuel is a powerful chatbot platform for Messenger, Facebook, and Instagram. Many big brands – Adidas, T-Mobile, LEGO – use Chatfuel. You can use your bot to increase sales, qualify leads, or to provide answers to frequently asked questions. Chatfuel costs from $15/month, with no user limit.
5. Zendesk Chat
Zendesk Chat is part of Zendesk, a customer support platform for businesses. Zendesk has features that let you handle support tickets and chat live with your customers.
You can use automated messages within Zendesk Chat, such as triggering messages based on what your customers are doing. You can also optimize your messages by testing which ones have a high engagement rate. Zendesk Chat costs from $19 per agent per month, billed annually. There’s a 14 day free trial with no credit card required.
Quriobot is a very simple chatbot that has a free plan, making it a good option for small businesses on a tight budget. If you want to remove the Quriobot branding, you need to pay approximately $10/month.
TIDIO is another easy to use chatbot platform that offers both live chat and virtual AI chat. Like many of its competitors there are customizable templates and free trials.
Chatbots are still a relatively new tool for engaging with potential customers and clients but many businesses are already seeing the benefits of incorporating chatbots into their WordPress websites. Using a website as an effective sales tool requires being able to offer fast responses and assistance whenever your audience needs it. Chatbots can deliver this 24/7. They can address questions and needs within seconds and direct them to the right person when they require assistance from sales or support staff.
And although chatbots used to only be a productive option for large businesses with the budget and developers to build them from scratch, there are now plenty of options that make integrating a chatbot into a WordPress site easy — making a chatbot an addition worth considering for any company.