University life. Guys walking in campus and chatting

Top 3 Live Chat Options for WordPress

Option #1 – LiveChat –

Pricing is:

  • Starter Plan – $16/month/agent – billed annually
  • Team Plan – $33/month/agent – billed annually


  • Each agent logged in to chat can serve multiple visitors at the same time, also there is an option for multiple agents to be logged in and serve chats. 
  • As for the queue option, it is described here:
  • Attachments can be sent both ways in every plan except our Starter plan
  • Transcripts of the chats are available for you at any time so you can save them, sent them to your email, etc.

Option #2 – Olark –

Pricing is:

  • Self-Service Plan – $29/month – billed annually
  • Pro Plan – includes copilot chatbot that we can customize for non-live chat situations – need to call to find out price.

Two week free trial –


  • Automation
  • Live chat analytics
  • Chat transcripts
  • Custom chatbox forms
  • Real-time chat
  • Chat team management
  • Robust software integration
  • Attachments

Option #3 – Kayako –

Kayako is a full service help desk solution developed in 2001. They also have a live chat software..

Pricing is:

  • Growth Plan – $30/agent/month
  • Scale Plan – $60/agent/month

Growth Plan includes these features:

  • Live chat, Facebook, Twitter and email
  • Help center
  • Basic performance reports
  • SingleView™
  • Agents log in with Google
  • Standard support plan
  • Workflow automations: assign tickets to agents
  • Advanced reporting
  • Multiple brands, multiple languages
  • Time-saving macro powered responses
  • Custom fields for capturing critical information
  • Slack integration
  • 700+ Zapier integrations
  • Organization Profiles for Agents
  • Agent collision prevention